You handle the science. We handle the data. PalindromeLab partners exclusively with CLIA-certified labs to sequence token-labeled samples — no patient names, no DOBs, no identifiers of any kind ever cross our network. Your workflow stays clean. Your compliance stays simple.
Most data partnerships require BAAs, PHI handling procedures, and HIPAA audits. We eliminate all of that — by design, at the infrastructure level.
Labs receive requisition forms with patient names, DOBs, insurance info, and clinical notes. Every data touch point is a compliance liability.
Labs receive kits with a single 32-character cryptographic token. They sequence. They return variant data to the token. That's all we ever receive.
Your lab does exactly what it already does — except the sample arrives with a token instead of a patient name. That's the only change.
You receive a collection kit. The only identifier is a cryptographic token ID — a 32-char SHA-256 derived hash.
Run your existing CLIA-certified workflow exactly as normal. Whole genome, targeted panel, exome — your call.
Upload variant data via our secure API. The only link is the token. No patient record, name, or DOB required.
PalindromeLab receives only the genetic variant data paired to its token. The patient connection lives in a separate, independently-controlled system.
We built the model specifically so that your lab never has to change how it operates — or who it talks to.
A Business Associate Agreement requires you to handle PHI on our behalf. We receive zero PHI — therefore no BAA is needed. Period.
HIPAA governs protected health information. Token IDs are not PHI. The sequencing data we receive contains no information that identifies any individual.
Intake a token instead of a name. Everything else stays the same — your protocols, your quality systems, your accreditation. Nothing changes operationally.
Predictable revenue. We pay per-sample within 30 days of result delivery. Volume tiers unlock higher per-sample rates automatically.
Pilot with 25 samples. Scale to thousands per month on the same agreement. No renegotiation required as volume grows.
Even a complete data breach on our end reveals zero patient identities. There is nothing to expose — because we never had it.
We didn't add a privacy policy on top of an unsafe system. We built identity and genomic data into separate systems that cannot be joined without the patient's own token — a key only they hold.
The result: PalindromeLab is fundamentally incapable of linking a genetic profile back to a human being. Even if compelled, there is nothing to produce.
"We receive a vial with a barcode. We sequence it. We upload the variants to a token. That's the entire engagement — no patient chart, no referral, no insurance form."Lab Director, Southeast Genomics CLIA-Certified Sequencing Center
"Our legal team reviewed the model in 48 hours. No BAA, no PHI, no HIPAA exposure. We were processing samples the following week."Compliance Officer, Regional Health Lab CAP-Accredited Clinical Laboratory
No minimum commitment required to start. Our agreements expand with your volume automatically.
Tell us about your lab and what you sequence. We'll respond within one business day.